Most credit card companies have a consumer-friendly policy in place when it comes to getting a refund on purchases that have been deemed unfair or illegal (called a chargeback). However, lenders can refuse a chargeback request for a number of reasons.
Pauline is a personal finance expert at CreditCard.com.au, with 8 years in money, budgeting and property reporting under her belt. Pauline is passionate about seeing Aussies win by making their money – and their credit cards – work smarter, harder and bigger.
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