HSBC Credit Cards

Price: 199 AUD
Availability: InStock
Author: Roland

Question 1

Asket Harvey

8 July 2024

Can I find my balance

Question 2

Pauline

Answer

Hi Asket, you can log in to HSBC using your account to access your balance or call their customer support at 132 152.

Question 3

Arda

29 February 2024

Hi there,nearly 10 years using HSBC no annual fee credit card,long time I used my oyher cards and did not use HSBC card ,I received an email it says 30 Jan 24 due date if not use card account will closed.I tried to use on Dec 23 but did not work anyway I forgot 30 Jan 24 due date.Now my card acc closed and can not use ,but I realised my card expiry date 10 /2022 mean is HSBC did not resend me new cred card ,but they sending me till Feb 2024 cred card statements every month.I called them and asked them why you guys did not send me new card ,they told me that card did not used recently thats why did not send new card,my opinion they must send me new card and I will decide to use or keep like emerg cred card in my wallet, they asking me now first year free then $149 each year .I did complain but I dont think they will listen what is my issue.Any opinion ?

Question 4

Pauline

Answer

Hi Arda, thanks for your comment but I think the best course of action is to contact HSBC and try to escalate your case. If you aren't happy with the outcome you can contact The Australian Financial Complaints Authority for further steps.

Question 5

[email protected]

15 August 2022

can l apply for credit on an aged pension

Question 6

Pauline

Answer

Hi there, we’ve written a guide to help pensioners learn more about the requirements for credit cards. We go through some of the requirements of the lenders who consider pensioners.

Question 7

jamie

9 August 2021

exchange rate cost

Question 8

Roland

Answer

Hi Jamie, thanks for your question! Exchange rates fluctuate constantly so I suggest checking on the bank’s official site for their real time exchange rates.

Question 9

ashwini

30 March 2020

I want to complete my application which i started a week ago. how can i do that?

Question 10

Roland

Answer

Hi Ashwini, do you have an application number and the details? If yes then you should be able to complete. If no, then its likely you will have to start again.

Question 11

Tarryn

3 February 2020

I have an account with HSBC Hong Kong. A local vendor has asked me to use BPay to make a payment and I need to use my HK credit card. Can I do that? Or can I only use BPay with a local credit card?

Question 12

Roland

Answer

Hi Tarryn, I do not think you can make a bpay payment with an overseas credit card. You would need some type of local account here to be able to do a bpay. You typically would do it through your online banking in Australia. You may just have to do an international transfer instead. Many bpay payments cannot be done with a credit card. If they are, they are considered a cash advance. Sounds like the local merchant wants to be paid from a bank account.

Question 13

David Chia

27 December 2017

Hi, do you know whether I can use HSBC Premier credit cards for BPay transactions?

Question 14

Roland

Answer

Hi David, yes you should be able to. Though some providers will not allow bpay payments from credit cards.

Question 15

Maxine

8 July 2017

I have a Banksa credit card & want to transfer to a 0% balance transfer & 0% transfer fee credit card. Which banks / cards I can't switch to?

Question 16

Roland

Answer

Hi Maxine, BankSA is part of the St George group therefore Westpac, St George, Bank Of Melbourne are all banks that you cannot transfer 2. HSBC is all good though.

Question 17

Brett gordo

9 December 2015

HI there i just have a standard HSBC CREDIT CARD can i transfer over to a plantinum card i earn 52k a year gross would i be eligiable to transfer to plantitum

Question 18

Roland

Answer

Hi Brett - the HSBC Platinum has a minimum income of 40k, therefore you meet that requirement. If you have good credit, then its worth applying. With no annual fee on the platinum and all the extra benefits it makes sense to switch from the standard HSBC card. Best of luck with your application.

Question 19

Malcolm Lau

26 September 2015

Do I get travel insurance cover when I purchase my ticket through my credit card

Question 20

Roland

Answer

Hi Malcolm - depends on what HSBC card you have. There is complimentary travel insurance with the Platinum and Qantas product range. I have found a PDF on the HSBC site that provides full detail of the travel insurance on these cards.

Question 21

liz

8 August 2014

what is the limit on cash advance from HSBC credit card but I have my money elsewhere thank you

Question 22

Roland

Answer

If you go into a branch you should be able to cash advance close to your limit over the counter though the interest if high, 20%+ and there are no interest free days. This would be only a very short term option but still cheaper than a payday loan.

Question 23

Edward Dickson

8 April 2014

We are travelling to Europe in May / June 2014 are there any ATMs I can use my card at and minimise fees? I have the Qantas platinum card

Question 24

Roland

Answer

Hi Edward, HSBC does not disclose any particular ATMs as cheaper for their cards. All ATMs will show the additional transaction fee at time of use - be sure to keep an eye on this to find the cheapest.

Question 25

sanjla sanjla

31 March 2014

i applied for credit card 1 week ago .still didnt receive any message.thx

Question 26

Roland

Answer

Hi Sanjla, the application process may take anywhere from 2 weeks to clear. It would be best to call up HSBC directly to follow up with your application as they may require further information from you.

Question 27

Kevin Young

3 December 2013

Have received my pin no. notification but no credit card. When can this be expected?

Question 28

Roland

Answer

Hi Kevin, you will need to contact HSBC directly to find this out. Their number is 132 152

Question 29

zaher

23 November 2013

my app ref no. zm0007332 cac not go through as my friend has only mob no. ?

Question 30

Roland

Answer

Hi Zaher, sorry we can't help with application issues once it's already lodged with the bank. If you contact HSBC they should be able to help, or you could resubmit the application online through your computer.

Question 31

Kevin Gillard

19 October 2013

I recently had my application for a platinum card rejected because my gross salary was taken as $59.5K after $22K salary sacrifice. My normal salary being $82K. The reason given was that my gross salary was not high enough. I do not have any credit issues whatsoever and it is rather disappointing to find that I have been disadvantaged due to my retirement preparation. I could delete the salary sacrifice for 2 weeks and I assume that my application would be approved, however, that would defeat the purpose and be rather devious. I would rather be up front and honest as this is how I am. I travel overseas 3 times per year and this card is equal to the Citibank card I presently have. I am not happy with Citibank and intend to cancel my card once I have set up a comparable card with another Company with similar benefits. The HSBC platinum card will give me these similar benefits. Could you please respond and confirm that this is your policy and I have not been disadvantaged for being with Citibank for such a long period of time. Kind regards Kevin Gillard.

Question 32

Roland

Answer

Hi Kevin, I'm afraid you'll need to contact HSBC directly and talk to them about this, I've tried to get in touch with them but they haven't responded to me.

Question 33

Dixy

3 October 2013

Do you have a credit card that don't charge foreign transaction fees?

Question 34

Roland

Answer

Hi Dixy, check out the options on our post about cards with no international transaction fees. There are a few on there, and more information you should read before applying. Hope that helps.

Question 35

John

18 September 2013

I want to apply for HSBC Platinum Qantas Credit Card? My salary is $54000 and I have a part time job I think it will reach $60000, am I eligible to apply for this card?

Question 36

Roland

Answer

Hi John, as long as you have proof of income for your second job and meet the income and other eligibility criteria (good credit history, permanent resident or citizen of Australia and over the age of 18) there should be nothing to stop your application. We can't say whether the bank will accept or reject anyone's individual application, but if you meet the basic eligibility there's no reason to think you should be denied. It is always up to the bank to assess your whole application on its own merits.

Question 37

jodie

3 May 2013

i am on a pension can i applt for credit card

Question 38

Roland

Answer

Hi Jodie - it's not as simple as a yes or no answer in many cases. Credit cards are approved based on income, which a pension can provide if it is a low income credit card you're after. Why don't you take a look at our article on credit cards for pensioners and think about which ones to consider, there are some mentioned in there as well as some general advice. Best of luck!

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