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Smart Money

Complete Guide to the Citi Rewards Program

Last updated

Pauline Hatch      

Citi Rewards

Earn 1 Citi reward Point per $1 on eligible spend

0% p.a. purchases & balance transfers for first 14 months. Plus $0 annual fee for the first year. T&Cs apply.

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The Citi Rewards card gives you the opportunity to earn points in the Citi Rewards program. Flexible in terms of its redemption options, it offers rewards in the form of gift cards and travel bookings, alongside the ability to shop with points at Kogan, pay down eligible purchases on the card, or transfer to rewards partners.

Editor’s note: All rates, fees and offers correct at the time of publication as of 5th October 2021

  💳   Earning points in the Citi Rewards program

  • Image of the Citi Rewards credit cardOn the Citi Rewards Card, you will earn:
    • 1 Citi reward Point per $1 on international spending, uncapped
    • 1 Citi reward Point per $1 on domestic spending, capped at $10,000 per statement period
    • 2 Citi reward Points per $1 on Linked Diners Club Card spending, uncapped

    There is a $99 annual fee in the first year, which reverts to $149. You will also receive $400 cashback when you spend at least $2,000 on eligible purchases using your new card through Apple Pay within 90 days from approval. Extras include travel and purchase covers as well as a personal concierge.

  🛒   Redeeming your points

Redeeming points on the Citi Rewards program, you can:

  • Use points to pay down purchases, where 2,500 points equal $10.
  • Buy gift cards, where 10,500 points equal $50 gift card value.
  • Shop with Points at Kogan (value not provided).
  • Book flights, hotels, car hire and activities via the Citi Travel Portal. Points plus pay available.
  • Transfer your points to partner loyalty programs, which include:
    • Emirates Skywards 3:1 (where 3,000 Citi reward Points equal 1,000 Skywards Miles)
    • Singapore Airlines KrisFlyer 3:1
    • Velocity 2.5:1
    • Flybuys 1.33:1

  💰   Value for your Citi points 

Let’s check out the value on offer here.

Citi Rewards Card (1 point per $1, capped at $10,000 per statement on domestic spending, $99 annual fee in the first year, then $149, insurances, concierge, bonus points).

    • On a monthly spend of $5,000 domestic, you would earn 5,000 points each month, or 60,000 points per year, equal to $240 in cashback value, or $285 in gift card value.
  • On a monthly spend of $10,000 domestic, you would earn 10,000 points each month, or 120,000 points per year, equal to $480 in cashback value, or $570 in gift card value.

  ⚖️   The verdict on the Citi Rewards program

While a bigger spend is required to see value from this program, you could increase your potential earn by making use of your linked Diners Card. The rewards on offer are pretty flexible, with some handy partners on board with the Citi Rewards program. What is likely to sell this card, however, is its bonus offer and its extras.

Photo source: Getty Images
Pauline

Pauline Hatch

Pauline is a personal finance expert at CreditCard.com.au, with 8 years in money, budgeting and property reporting under her belt. Pauline is passionate about seeing Aussies win by making their money – and their credit cards – work smarter, harder and bigger.

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Ask Pauline a Question

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20 comments (showing the latest 10 Q&As)

Caroline McCormack

Caroline McCormack

9 June 2023
My statement shows that I have 41507 points available. I have never claimed on points. Can you advise how to progress this so that I can use these points. Thank you.
    Pauline - CreditCard.com.au

    Pauline

    13 June 2023
    Hi Caroline, you can head over to the official Citi Rewards site and login. You’ll be provided with a range of options to use your points. If you don’t have enough points, you can use your Citi credit card to earn more. Hope that helps!
Geoffrey Lambert

Geoffrey Lambert

29 May 2023
We are looking at buying a new iPad and have 181000 points. How much will that reduce the price of my iPad?
    Pauline - CreditCard.com.au

    Pauline

    30 May 2023
    Hi Geoffrey, you’re on Australia’s top credit card comparison site, Creditcard.com.au. Anyhow, the ability to purchase an iPad (or any item) with your Citi reward Points will depend on the specific card you have and the price of the iPad. For Citi Rewards, Premier, or Prestige credit cards, 2,500 points is equivalent to $10, while for Citi Classic or Gold, it's 4,000 points for $10. To get more details on redeeming your points for an iPad, I recommend contacting Citi Rewards at 13 24 84.
Jan

Jan

25 February 2023
I have 34,602 points and don’t know how to use them. Can I pay something off my credit card with them and if so, how do I do it? Thanks
    Pauline - CreditCard.com.au

    Pauline

    27 February 2023
    Hi Jan, yes, you can reduce your Citi credit card balance by redeeming your Citi reward points for statement credits. You can pay with points anytime via the Citi Mobile® App or by signing on to Citi Online. You can head on to the Pay with Points page for the step-by-step instructions or contact Citi directly at 13 24 84 for further assistance. Hope this helps!
Gerard O’Brien

Gerard O’Brien

4 February 2023
How can I redeem my Rewards Points with gift cards . Also can the gift cards be redeemed anywhere or are they just with certain suppliers
    Pauline - CreditCard.com.au

    Pauline

    6 February 2023
    Hi Gerard, you can redeem your Rewards Points by accessing your Citi account online or via the Citi mobile app, then go to the Rewards section and click “Redeem Points”, choose “Gift Cards” the select the one gift card you’d like to receive, and confirm how you want to receive the gift card (physically or digitally). They’ve partnered with over 50 retailers all listed in the Citi Rewards portal. Happy shopping!
Sheila

Sheila

3 November 2022
I have used points to buy a Citi eVoucher. When I click ‘Redeem’ can I save it to my wallet on IPhone so it is accessible to use.
    Pauline - CreditCard.com.au

    Pauline

    4 November 2022
    Hi Sheila, if your voucher comes with a barcode you could try adding it to your wallet. If not, check with the specific retailer for digital redemptions. Good luck!
YASHAWANT JYOTIBA JADHAV

YASHAWANT JYOTIBA JADHAV

30 September 2022
Is Citi rewards points same as Quantas rewards points ???? Are these interchangeable ??
    Pauline - CreditCard.com.au

    Pauline

    5 October 2022
    Hi Yashawant, Citi rewards and Qantas frequent flyer are 2 separate rewards programs. Citi points are redeemed through the Citi Rewards store and Qantas Points can be redeemed at Qantas. There are some Citi cards that allow you to earn Citi rewards points or Qantas points - depending on which card you have.
ron

ron

11 August 2022
how do you use the e-vouchers ?
    Pauline - CreditCard.com.au

    Pauline

    16 August 2022
    Hi Ron, the e-vouchers are technically eGift cards and they have no expiry date and can be used for multiple transactions instore and online. They can be used at stores like Myer, JB Hi-Fi or Coles. Hope this has helped!
Alex

Alex

26 July 2022
I also wish to redeem my Citi rewards points to Woolworths evouchers. I have however found many sites which provide contradictory information. Some say evoucher expires in 3 years and also can only be used in one transaction. Eg. if you only spend $20 on a $100 voucher the other $80 is forfeit. Can you clarify the Citibank criteria and evoucher use, please
    Pauline - CreditCard.com.au

    Pauline

    1 August 2022
    Hi Alex, you’re right, the info online is a whirlwind of contradiction between eVouchers, Gift Cards and eGift Cards. This got me so curious that I called Woollies. Final result: customer service said eVouchers are promotional only. Therefore, the gift cards you can redeem for Citi Rewards would have to be eGift Cards (despite the Citi Rewards site stating they’re eVouchers – I suspect they have the terminology wrong🤦) that are sent to your email, have no expiry date and can be used for multiple transactions instore and online. It wouldn’t hurt to call Citi Rewards for another dollop of confidence before you redeem your hard-earned points. Thanks Alex - I enjoyed going down that rabbit hole!
Mary

Mary

13 July 2022
Redeem points to Woolworths evoucher, can I use the voucher for multiple transactions? any expert date on the evoucher?
    Pauline - CreditCard.com.au

    Pauline

    15 July 2022
    Hi Mary, each Woolworths eVoucher acts like a “prepaid card”. So if you have a $100 Woolies evoucher, and do a $20 grocery shop, you’ll be left with $80 to spend next time. The cards have no expiry date so you can spend your voucher whenever you’re ready. Hope this helps!
lalit

lalit

3 June 2022
Can I transfer CITI points to qantas points as I am a member of frequent flyer
    Pauline - CreditCard.com.au

    Pauline

    3 June 2022
    Hi Lalit, unfortunately you can’t transfer Citi rewards to Qantas. You can transfer to Emirates Skywards, Velocity Frequent Flyer and Singapore Airlines Krisflyer. Citi have a dedicated Qantas credit card that you can read our review of.

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