ME Frank Credit Card reviewed by CreditCard.com.au

Pros and cons

A low standard purchase, cash advance and balance transfer
Up to 55 day interest free on purchases
No credit card annual fee
Add up to 8 extra cardholders free of charge

No introductory balance transfer offer
Minimum income of $25,000 p.a. is required. This is quite high for a low rate card

Creditcard.com.au review

The ME Frank card

Cut the nonsense, it’s time to get down to business. If you see life in strictly black and white, with no fuss and nonsense, then the ME Frank Credit Card could be for you. No introductory offers, no rewards, no fancy features: this is a card that gets straight to the point, and puts it all down in black and white.

As a cardholder, you can enjoy a low variable purchase rate of 11.99% p.a., a low cash advance rate of 11.99% p.a., and a low balance transfer rate of 11.99% p.a. Pretty easy to remember, right? On top of that, you pay no annual fee, ever. As a card that is super straightforward, it’s certainly easy to see why this card is a multi award winner.

Want to find out more? Let’s have a look.

What we love…

Unlike so many credit cards out there, the ME Frank Credit Card cuts all the frills, giving you only what you need. If you’re not interested in fancy features or rewards, there’s Frank. If you don’t want complicated introductory offers that get you all tangled up, there’s Frank. If you only want a low rate no annual fee card, then Frank’s your guy.

The low purchase rate of 11.99% p.a. places the ME Frank Credit Card firmly in the low interest rate card category. But, if you’re comparing low rate cards, you may notice that most of these cards – unlike Frank – also charge an annual fee. For example, the ANZ Low Rate Mastercard currently has a variable purchase rate of 13.49% p.a. with an annual fee of $58.

Then, if we look at comparable no annual fee cards, we generally see higher standard rates of interest on purchases. One such example would be the St. George No Annual Fee Credit Card, which obviously has no annual fee, but also has a current purchase rate of 20.49% p.a.

While we’re at it, we can also point out that unlike Frank’s cash advance rate of 11.99% p.a., the St. George card’s cash advance rate currently stands at 20.49% p.a. Now, in general, we don’t recommend using the cash advance feature as it can be pretty costly, but it’s good to know that (with its 11.99% p.a. balance transfer rate) Frank’s rates are low across the board.

What’s not so great…

We’re a bit stumped on this one. There’s not much we could come up with that’s negative. We have had some comments from people with good credit and high income that have been declined for the card. We don't know how they are scoring applications but there seems to be some difficultly in being approved. It’s worth looking closely at any fees that may apply to cash advances and transactions. Always read the small print, people.

Why should you choose this card?

If you want to pay low interest rates on purchases, cash advances and balance transfers, then the ME Frank Credit Card could be the perfect option. If you tend to carry a balance each month, this card will help to keep interest to a minimum.

On the other hand, if you pay off your balance, then it’s worth noting that the card also offers up to 55 days interest free on purchases. If you want to buy a fairly large purchase, you could have up to 55 days to pay it off before interest starts accruing.

If you don’t need features and rewards – and you don’t want to have to pay for them in annual fees – this is a great choice of card. Plus, you don’t have to worry about intro offers and what happens when they end. And if you so choose, you can add up to eight extra cardholders free of charge.

Overall Rating

This award-winner is an awesome no frills card, with low rates across the board – plus, no annual fee. This is a card that’s definitely worth looking in to.

User reviews

ME Frank Credit Card ( based on 24 Creditcard.com.au user reviews )

75%

Rates

82%

Fees

N/A

Rewards

77%

Customer Service

70%

Value

78%

83% of users who have rated this card would recommend it

78%

overall user rating (24 reviews )

83% of users who have rated this card would recommend it

0%

CreditCard.com.au Visitor

11 December 2018

This credit card was an absolute disaster for me. From the moment of applying to trying to cancel the card, everything was a major hassle. I needed a credit card as I was travelling overseas for hotel bookings, and after shopping around, this card seemed to be very competitive. An early warning sign was the application process. Long story short, I ended up having to fax documents because Mebank emailing and online services are just not reliable. I applied for a credit limit of $5,000 as credit providers often knock back small limits since they make no money off them, however my request was ignored and I received just a $1,500 limit, which whilst not an issue was perplexing. This is where my real problems started. Once I arrived overseas, my pin code didn't work. I tried to access my account overseas to fix the issue, my Customer ID (which I had in writing from Mebank) and my date of birth (which I obviously know pretty well) would not work as credentials to log in. Upon returning home, and speaking with phone support, the 'incorrect credentials' I used overseas to try log into my account matched their records, perplexing to say the least. I tried to call overseas support, natually because my credentials were incorrect, I could not get past the voice prompter. Upon trying to cancel my account, the phone operator closed my account without even explaining that I could now not pay my balance off with a cheque, instead I had to now go back to my other bank and set up BPAY for just one transaction, so another hour of my life to go to the bank to arrange this my account was in view only mode as I have no other use for BPAY. The phone operator said I would receive an email instantly advising that the credit card and account are closed. That was three days ago, still waiting. Before closing my account, whilst I could see my amount owing, I was not able to actually view the transactions as they were 'not available', therefore I have no way of reviewing if the charges are legitimate. Thanks, but next time I need a credit card I might go elsewhere.

98%

CreditCard.com.au Visitor

28 October 2017

The site reviewer does not acknowledge that Union Members get an even lower rate. 9.99%

100%

CreditCard.com.au Visitor

12 March 2017

I legitimately love this card and this bank. Frank is straightforward with easy to calculate rates and fees. The card also has a great, attractive design. There's very few cards with such a low interest rate and no annual fee. It's especially simple if you do your other banking with ME, which is similarly low-to-no fee. I love that their call centre's in Australia; I don't have any difficulty understanding the staff I talk to, and vice versa. Rewards cards always seemed like an absolute waste of space – it takes so much effort to gain any advantage from them. Frank is a refreshingly simple change. It's just effortless. I'll never, ever get rid of this card. It's my go-to.

Rates and fees

Interest rates

Purchase rate 11.99% p.a.

Cash advance rate 11.99% p.a.

Interest free on purchases up to 55 days

Credit limits

Minimum credit limt $1,000

Maximum credit limit $15,000

Fees & repayments

Annual fee $0 p.a.

Additional card holder fee Up to 8 at no extra cost

Foreign transaction fee 2.3%

Minimum repayment 3%

Cash advance fee 2%

Late payment fee $10

Additional features

Complimentary insurance

Overseas travel insurance No

Flight inconvenience insurance No

Transport accident cover No

Smartphone screen insurance No

Purchase protection insurance No

Extended warranty insurance No

Rental vehicle excess cover No

Overview

ME Frank Credit Card

The ME Frank card cuts all the confusion with its simple approach to interest rates. With Frank you get a low 11.99% p.a. on purchases, balance transfer and cash advances. Enjoy as many as eight additional cardholders at no cost with up to 55 days interest free on purchases (if you pay your balance off by the due date each month). All this wrapped up with no annual fee that offers access to Mastercard SecureCode for online purchasing, and worldwide assistance. Minimum income of $25,000 required to apply.

Key features

Low variable interest rate of 11.99% p.a. on purchases, cash advances and balance transfers.
Add up to 8 extra cardholders free of charge

No credit card annual fee
Up to 55 day interest free on purchases
Use tap & go™ for purchases under $100 with Mastercard

Minimum criteria to apply for this card

Be over 18 years old
Good Credit and have not applied for multiple credit cards recently
Australian citizen or permanent resident
Minimum income of $25,000 p.a.
You have your personal details ready to complete the online application

Roland B Bleyer founded creditcard.com.au in 2005 and has extensive knowledge about credit cards. He personally answers all questions and write the editor reviews for each card here. Always keen to share his passion to educate consumers and help you select better suited credit cards.

144 questions (showing the latest 10 Q&As)

Cliff

10 July 2019

Can I do a credit card transfer to you? Thank you . Cliff

Roland

12 July 2019

Hi Cliff, it is possible though there is no special rate. Therefore it makes better sense to do a balance transfer to a 0% offer. Than transfer to 11.99% p.a.

Amanda

6 May 2019

Are there any monthly fees?

Roland

6 May 2019

Hi Amanda, no monthly or annual fees with this card. There are some fees such as late payment ($10) which you can be charged.

Jay

23 April 2019

I have a poor credit history and want to start repairing, I make well over the required annual income, will I qualify?

Roland

24 April 2019

Hi Jay, this card is difficult to get approved for. With poor credit history it is very difficult to get approved for a new credit card. This is not the type of card to apply for to start repairing. Have a look at the ANZ First. Whilst its features and rates are not good. This is one of the more easier cards to get approved.

Jay

23 April 2019

What is the minimum credit score you need to qualify for this card?

Roland

24 April 2019

Hi Jay, credit score is one factor though this does not guarantee approval. You will need a credit score in the good range to be approved for the this card. Read through our credit card application tips.

Interest Rates
Purchase rate	11.99% p.a.
Cash advance rate	11.99% p.a.
Interest free on purchases	up to 55 days
Balance Transfer
Credit limits
Minimum credit limit	$1,000
Maximum credit limit	$15,000
Fees & repayments
Annual fee	$0 p.a.
Additional cardholder fee	Up to 8 at no extra cost
Cash advance fee	2%
Foreign transaction fee	2.3%
Minimum repayment	3%
Late payment fee	$10
Credit card type	Mastercard

Complimentary insurance
Flight inconvenience insurance	No
Transport accident cover	No
Smartphone screen insurance	No
Purchase protection insurance	No
Extended warranty insurance	No
Rental vehicle excess cover	No

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Creditcard.com.au review

The ME Frank card