Defence Bank Credit Cards

Updated 22 April 2021

As one of Australia’s largest member-owned banks, Defence Bank offers a wide range of competitive products and services including home loans and car loans, savings accounts, insurance and credit cards. With a focus on service, Defence Bank is there for each and every one of its members, assisting them when they need it, while also providing all the tools and technology they require to make dealing with their finances as easy as possible.

What sets Defence Bank apart from certain other banks is its mutual status. As a mutual bank, it does not have external shareholders to think of. That means, instead of passing on profits to create a return for those shareholders, it can reinvest profits back into the bank to offer better products and services for members, while also giving back to create a stronger local community.

And the name? Defence Bank started out as a credit union back in 1975, providing financial products and services to the Australian Defence Force. Today, the bank still focuses on serving the Australian military, but has expanded its reach to the broader community as well. It now has 33 branches around Australia, and members can benefit from access to services such as mobile, online and telephone banking, as well as the bank’s locally-based contact centre.

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Defence Bank Foundation Visa Credit Card

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Defence Bank

Defence Bank Membership

If you want to apply for a credit card with Defence Bank – or sign up for any of the bank’s other financial products – you will have to become a member first. Happily, you can join online in a matter of minutes, and as we mentioned earlier, you don’t need to be a Defence Force employee or relative to benefit. Membership is open to all Australians.

For members who are employed by the Defence Force, you don’t have to leave Defence Bank when you resign or retire, or when you move interstate. You are free to continue your membership, to take advantage of the bank’s full range of products and services, backed by excellent customer support.

Why choose Defence Bank?

Wondering whether Defence Bank is for you? Let’s take a look at some of the main reasons why you may choose Defence Bank as your credit card provider.

  • It is member-owned: Defence Bank is owned by its members, which means it focuses on providing those members with the best financial products backed by the best customer support.
  • It can offer better rates and lower fees: By reinvesting its profits back into the organisation, Defence Bank can provide members with lower rates and lower fees on their credit cards.
  • It focuses on its members: Like many mutuals, Defence Bank strives to put its members first, caring about what they want and need from their bank. One example of this is the Xcelerate Member Experience Program, which is an independent study designed to provide valuable member insight to help the bank deliver exactly what members want.
  • It cares about community: Defence Bank gives back to the community it serves by sponsoring major sporting events, community events and family activities across Australia. On top of that, the bank established the Defence Bank Foundation in 2012 to provide funding to help the wounded, injured and ill current and ex-serving ADF personnel and their families.
  • It offers security: While it may not have the name of a big bank, Defence Bank has more than $2.7 billion in assets under management, and cuts no corners in making sure its processes are watertight. It offers many of the security features offered by the big banks, and falls under the same rules and regulations that govern all banks in Australia.
  • It stays on the forefront of payment technology: Defence Bank provides access to Apple, Samsung and Google Pay, to industry innovations like the New Payments Platform (NPP) with Osko and PayID, while also offering access to the largest on-base branch network in Australia.
  • It is a multi award winner: Defence Bank has taken home an array of awards, including the Prime Minister’s Veterans’ Employment Awards 2019, the Mozo Experts Choice Awards within the Excellent Banking App category for 2019, and ‘Low Rate Credit Card’ and ‘Balance Transfer Credit Card’ for its True Blue Credit Card in 2014. The bank has also been recognised by Money magazine, Canstar, and the Australian Lending Awards.


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