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100,000 Spend $5,000 on eligible purchases within 90 days of activation
Discontinued: Commonwealth Bank Diamond Awards Credit Card
Discontinued: Commonwealth Bank Diamond Awards Credit Card

Commonwealth Bank Credit Cards

Discontinued: Commonwealth Bank Diamond Awards Credit Card

Updated 24 January 2024

As of 02 June 2023, this card became unavailable for application. This information has been left for those who still have the card or were previously interested.

Enjoy 100,000 bonus CommBank Awards points or 70,000 Qantas Points when you apply by 01 June 2023 and spend $5,000 on eligible purchases within 90 days of activation. Earn 1.25 Awards points for every dollar you spend on your Mastercard. Plus, new members can take advantage of a low 5.99% p.a. in interest on balance transfers for the first 5 months. Complimentary travel and retail insurance, and cashback promotions from Mastercard Traveler Rewards.

Points Earn Rate (per $1 spent)

1.25 points

CBA Awards

Rewards Program

Commonwealth Bank Awards

Bonus Points

100,000 pts

Spend $5,000 on eligible purchases within 90 days of activation

Pros and cons

  • Get 100,000 bonus CommBank Awards points or 70,000 Qantas Points when you apply by 01 June 2023 and spend $5,000 on eligible purchases within 90 days of activation
  • Earn 1.25 Awards points for every dollar you spend on eligible purchases
  • Earn up to 1 million Awards points per year
  • Earn rewards on CommBank’s Awards program or opt in to Qantas Frequent Flyer
  • Earn 0.5 Qantas Points per $1
  • Transfer Awards points to a choice of 12 frequent flyer programs
  • 5.99% p.a. on balance transfers for the first 5 months, reverts to cash advance rate
  • Complimentary international travel insurance
  • Complimentary cover on retail purchases, with extended warranty, price guarantee and purchase security insurance
  • Access to Priceless Cities offers and experiences

  • Points cap of 1,000,000 points each year

Creditcard.com.au review

Editor Review

Discontinued: Commonwealth Bank Diamond Awards Credit Card

Pauline Hatch
Pauline is a personal finance expert at CreditCard.com.au, with 8 years in money, budgeting and property reporting under her belt. about this card.

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The Big Review: Commonwealth Bank Diamond Awards Credit Card

Designed to appeal to big spenders who want to earn big rewards, the Commonwealth Bank Diamond Awards Credit Card offers access to CommBank’s flexible Awards program, with the option to opt in to Qantas Frequent Flyer for an additional fee. With the focus squarely on rewards, the card offers select extras, providing cardholders with overseas travel insurance and retail cover on their purchases.

Currently, Commonwealth Bank welcomes new cardholders with 100,000 bonus CommBank Awards points or 70,000 Qantas Points.

  • Earn 1.25 Awards points for every dollar you spend on eligible purchases
  • Earn up to 1 million Awards points per year
  • Earn rewards on CommBank’s Awards program or opt-in to Qantas Frequent Flyer for $30 per year
  • Earn 0.5 Qantas Points per $1
  • Transfer Awards points to a choice of 12 frequent flyer programs
  • Complimentary international travel insurance
  • Complimentary cover on retail purchases, with extended warranty, price guarantee and purchase security insurance
  • Access to Priceless Cities offers and experiences
  • Annual Fee: $349
  • Additional Cardholder Fee: $10 per cardholder, per year
  • Purchase Rate: 20.24% p.a. (variable)
  • Cash Advance Rate: 21.24% p.a. (variable)
  • Minimum Credit Limit: $15,000
  • Interest Free Period on Purchases: Up to 55 days

This Card: The Lowdown

Let's start with the introductory bonus points offer. You will be eligible for the 100,000 CommBank Awards points when you apply for a new Commonwealth Bank Diamond Awards Credit Card by 01 June 2023 and spend $5,000 on eligible purchases within 90 days of activation. If you want to avail of the 70,000 Qantas Points, it's pretty much similar conditions, however, you must opt-in to Qantas Points in your application or via the CommBank Awards website prior to meeting the spend criteria. The bonus points will be deposited to your account within 90 days of you meeting the eligibility criteria.

Offering the highest earn rate within CommBank’s Awards card range, the Commonwealth Bank Diamond Awards Credit Card would be the go-to option for cardholders who want to earn more points on their everyday spending. Points are capped at 1 million per year, which would allow cardholders to earn points on their annual spend up to $800,000.

However, with a higher earn rate and higher points cap comes a higher annual fee. So, anyone who is considering the Commonwealth Bank Diamond Awards Credit Card as an addition to their wallet should be willing to spend on it. Obviously, the more you spend, the more you get back in rewards. This helps to balance out that significant annual fee.

CommBank’s Awards program is impressively flexible, providing access to 12 frequent flyer programs, including Velocity and Qantas. To earn on the Qantas program, cardholders must opt in. This costs an additional annual fee, but does provide an earn rate of 0.5 Qantas Points per $1.

In terms of extras, this card only offers a select few. While you might expect an abundance of extras for an annual fee of that size, the Commonwealth Bank Diamond Awards Credit Card really only offers a selection of insurance covers. So, if you want to make that annual fee spend worthwhile, you’ll need to make it back in rewards.

Digging Deeper

With the basics covered, it’s time to dig a little deeper into what’s on offer with the Commonwealth Bank Diamond Awards Credit Card, so you can decide whether this card is right for you.

This Card: As a Rewards Card

Earning Points

Delivering the highest earn rate available on CommBank’s range of Awards cards, the Commonwealth Bank Diamond Awards Credit Card allows you to earn 1.25 Awards points per $1 on all eligible purchases. Points are capped at 1 million points per year, with no points expiry.

This compares favourably to other cards offered within the Awards range. Both the entry-level CommBank Awards Credit Card and the CommBank Platinum Awards Credit Card earn 1 Awards point per $1 spent, with a points cap of 50,000 points per year on the Awards Card, and 150,000 points per year on the Platinum Card.

To calculate the value offered on each card, you need to compare annual fees. As you would expect, the Awards Card has the lowest annual fee, at $59 per year, the Platinum Card has a $249 annual fee, while the Diamond Card has an annual fee of $349.

Which card is right for you? To work that out, you need to think about how much you will spend on your card. If you’re not likely to spend more than $50,000 per year on your card, the Awards Card may be for you. If you’d likely spend up to $150,000 per year on your card, paying more for the Platinum Card and its higher points cap could be a better option.

However, if you will have an annual spend more than $150,000, the Diamond Card may be worth considering. With its higher earn rate and points cap, the Diamond Card earns points on card spending up to $800,000 per year.

Earning Bonus Points

Helping to boost your points earning, the Diamond Card offers you the opportunity to earn bonus points when shopping with the Awards program’s partners. Note, there is no limit to the number of bonus points you can earn, so even if you hit that annual 1 million points cap, you can still continue to earn bonus points.

Shopping

Onsport - 10 bonus points per $1 spent
WineDirect.com - 10 bonus points per $1 spent
Magshop - 1 bonus point per $1 spent

Travel

Kaligo.com - up to 15 bonus points per $1 spent
Crown Metropol - 1 bonus point per $1 spent
Crown Promenade Hotel - 1 bonus point per $1 spent
Crown Towers - 1 bonus point per $1 spent

Entertainment and Leisure

iTunes Australia - 2 bonus points per $1 spent
Myer - 7 bonus points per $1 spent

Opting In To Qantas

As a cardholder, you can choose to opt in to earn Qantas Points on the Qantas Frequent Flyer program. By opting in to Qantas on the Commonwealth Bank Diamond Awards Credit Card, you will earn 0.5 Qantas Points per $1. There was no mention of a points cap that we could find.

It is worth noting that opting to earn Qantas Points is an ‘all or nothing’ deal. You will pay an additional $30 annual fee to opt in to Qantas, and all points you earn on the card will be automatically converted to Qantas Points, then transferred to your Qantas account at the end of each statement period.

You can switch back and forth between Awards and Qantas if you wish, but be aware, each time you opt in to Qantas, you will pay that $30 fee. In addition, accrued Awards points generally cannot be converted to Qantas Points. An exception will be made, however, if you have been enrolled in the Awards program less than three months.

Of course, to earn Qantas Points, you need to be a Qantas Frequent Flyer member. If you’re not yet a member, you will need to join. As the Commonwealth Bank Diamond Awards Credit Card doesn’t offer complimentary Qantas Frequent Flyer membership, you may have to pay a joining fee of $89.50.

Redeeming Points

CommBank promotes its Awards program as the “largest credit card rewards program of any bank in Australia”. So, what does it have to offer?

Travel Options

In terms of travel options, the Commonwealth Bank Diamond Awards Credit Card offers plenty of flexibility, allowing cardholders to transfer Awards points to a variety of frequent flyer airline partners. Unlike Qantas, these partners do not require an additional annual fee, and points can be transferred as and when you like.

Virgin Australia Velocity: 2 Awards points = 1 Velocity Point
Qantas Frequent Flyer: 2.5 Awards points = 1 Qantas Point
Air Asia BIG: 2.5 Awards points = 1 BIG Point
Air France-KLM Flying Blue: 3 Awards points = 1 mile
EVA Air Infinity MileageLands: 3 Awards points = 1 mile
Malaysia Airlines Enrich: 3.5 Awards points = 1 mile
Lufthansa Miles & More: 4 Awards points = 1 mile
China Eastern Eastern Miles: 3 Awards points = 1 point
Etihad Guest: 3.5 Awards points = 1 mile
JAL Mileage Bank: 4 Awards points = 1 mile
United MileagePlus: 4 Awards points = 1 mile
IHG Rewards Club: 2.5 Awards points = 1 point

Velocity is perhaps the most popular option outside of Qantas, providing cardholders with an earn rate of 0.625 Velocity Points per $1. What value you gain from the program’s other partner airlines will obviously depend on how often you use them. Understanding the partners of those partners could help.

Velocity Points can be used for travel on Virgin Australia and partners such as Singapore Airlines and Etihad.
Qantas Points can be used for travel on Qantas, Emirates and oneworld partner airlines.
EVA Air Infinity MileageLands & United MileagePlus miles can be used for travel on Star Alliance airlines such as United, ANA and THAI.
Air France-KLM Flying Blue miles can be used for travel on SkyTeam airlines such as China Airlines, Delta, and Korean Air.

If you’re looking for travel options, you’re not limited to the program’s frequent flyer partners. Having teamed up with Flight Centre, CommBank allows cardholders to redeem their Awards points instantly for flights, hotels, holiday packages, cruises, and more. You can choose any seat, any airline, any destination at any time by visiting Flight Centre in-store, or online via the Awards website.

Retail Options

As a cardholder, you also have a number of retail points redemption options. You can redeem your Awards points instantly in-store at Myer, covering pretty much any purchase simply by presenting your card and saying you want to pay with points. If you're a MYER one member, you’ll earn MYER one Shopping Credits for the total transaction too.

Gift cards offer an alternative option, with gift cards available for stores such as Myer, BP, Caltex, Kmart, Coles, Dymocks, Target, Adairs, Westfield, Red Balloon, Good Food, and more. All gift cards have the same redemption value, as follows:

$25 Gift Card: 5,700 Awards points
$50 Gift Card: 11,300 Awards points
$100 Gift Card: 21,000 Awards points
$250 Gift Card: 52,500 Awards points
$500 Gift Card: 105,000 Awards points
$1,000 Gift Card: 210,000 Awards points

So, if you were to redeem your points for gift cards, you would need to spend $58,800 on your card each year to get back your annual fee. This would give you $350 in gift cards, redeemed for 73,500 Awards points.

The Awards online store provides an another way to redeem points, with more than 1,000 products available, including sports equipment, tech, fashion and appliances. Want to see how far your points will go? Here are some of the items offered on the April 2021 Awards Guide:

For a Fenix 5 GPS Fitness Watch (RRP $999.00), you would redeem 191,484 Awards points.
For a Fitbit Versa 2 Fitness Watch (RRP $199.95), you would redeem 76,995 Awards points.
For an iPhone 12 128GB Red (RRP $1,349.00), you would redeem 356,359 Awards points.

Point calculations accurate at the time of publishing (which may be subject to change without notice). All routes may have additional taxes and charges.

If you don’t have enough points to cover the item you want, you can use the Points + Pay option to make up the difference.

This Card: Extras on Offer

When it comes to extras, the Commonwealth Bank Diamond Awards Credit Card keeps its focus firmly on insurance covers, providing cardholders cover on overseas travel and their retail card purchases.

Overseas Travel Insurance

The Commonwealth Bank Diamond Awards Credit Card provides comprehensive overseas travel insurance, but you need to activate it before you travel. If you don’t activate your cover, you will receive the card’s base cover, which includes personal liability cover, and unlimited overseas emergency medical assistance and hospital expenses only.

Activating provides extra benefits on your cover, such as interstate flight inconvenience insurance, rental vehicle excess up to $2,250, and baggage and personal goods cover up to $15,000 for the main cardholder, or up to $30,000 for a family. Cover provided is for you, your spouse and your accompanied children for return trips from Australia, for up to six months for each journey.

Retail Insurance Cover

Your retail purchases may also be covered with the Commonwealth Bank Diamond Awards Credit Card in your wallet. Retail cover on offer includes price guarantee, purchase security and extended warranty. These included covers provide the potential to save you money, but you need to understand how they work. Reading the PDS is recommended if you want to take full advantage.

This Card: The Essentials

At its core, the Commonwealth Bank Diamond Awards Credit Card is a rewards card. Sure, it offers a few handy insurance covers, but where cardholders will get most value is its rewards program. Because of its high annual fee, this card best suits big spenders. So, before you apply for the Commonwealth Bank Diamond Awards Credit Card, think about how much you will spend on it, to work out what it will offer in return.

Happily, the Awards program itself is a good one. You can enjoy plenty of flexibility, converting points to any of the program’s 12 frequent flyer partners, or by redeeming points instantly at Myer or Flight Centre. You can choose to opt in to Qantas, but be sure to take into account that extra $30 annual fee, and its earn rate of 0.4 Qantas Points per $1.

In terms of interest, the Commonwealth Bank Diamond Awards Credit Card is not a card you want to carry a balance on. It has high rates of interest on purchases and cash advances, so it’s best to avoid them if you want to make the most of the rewards you earn.

There are no introductory offers to speak of, but there is a balance transfer offer of sorts. You can transfer an existing balance to the Commonwealth Bank Diamond Awards Credit Card at a rate of 5.99% p.a. for five months. While there is no balance transfer fee, if you fail to clear your transferred balance within five months, it will start accruing interest at the card’s substantial cash advance rate.

Decision Time

Offering CommBank’s highest earn rate and a cap of 1 million points per year, the Commonwealth Bank Diamond Awards Credit Card is a rewards card for big spenders. As there are minimal extras, potential cardholders will find most value from their rewards. But, to balance out the annual fee, that rewards earn will need to be pretty big indeed.

User reviews

Discontinued: Commonwealth Bank Diamond Awards Credit Card ( based on 3 Creditcard.com.au user reviews )

60% rating based on 3 reviews

Rates
Fees
Rewards
Customer Service
Value
92%

Happy Customer

12 August 2021

Credit card rates are always high but the trick is to pay it off. As for the Fees, if you have a Wealth Pack you can get the fee waived. Rewards are a bonus as not too many other cards offer this.

Recommends this card

Rates and fees

Interest rates



Purchase rate 20.24% p.a.

Cash advance rate 21.24% p.a.

Interest free period on purchases up to 55 days

Balance transfer

Balance transfer rate 5.99% p.a. for 5 months

Balance transfer revert rate 21.24% p.a.

Balance transfer from personal loan No

Balance transfer fee No fee

Balance transfer limit 100% of approved credit limit

Brands you can't balance transfer from Commonwealth Bank

Credit limits

Minimum credit limit $15,000

Maximum credit limit N/A

Fees & repayments

Annual fee $349 p.a.

Additional cardholder fee $10 p.a.

Foreign transaction fee 3%

Minimum repayment $25 or 2% (whichever is greater)

Cash advance fee Consumer: $4 or 3%, whichever is greater; Commercial: 1.5%

Late payment fee $20

Rewards and points

Rewards program

Rewards Program Commonwealth Bank Awards Commonwealth Bank Awards

Bonus points 100,000 points

Annual points cap 1,000,000

Bonus points spend criteria Spend $5,000 on eligible purchases within 90 days of activation

Earning points with this card

CBA Awards Rewards points 1.25 points per $1 spent

Points cap per month N/A

Overseas earn rate same as standard earn rate

Additional features

Complimentary insurance

International Travel Insurance Yes

Flight Inconvenience Insurance Yes

Transit Accident Insurance Yes

Smartphone Screen Insurance No

Purchase Protection Insurance Yes

Extended Warranty Insurance Yes

Rental Vehicle Excess In Australia Insurance Yes

Extras

Eligible with Apple Pay, Google Pay, Samsung Pay, Fitbit Pay, and Garmin Pay.

Overview

Discontinued: Commonwealth Bank Diamond Awards Credit Card

Earn 1.25 Awards points for every dollar you spend on your Commonwealth Bank Diamond Awards Credit Card. You can also convert CommBank Awards points to Qantas Frequent Flyer points, for $30 per year. You can choose between 1 million Awards points per year or 400,000 Qantas Points per year.

Key features

  • Get 100,000 bonus CommBank Awards points or 70,000 Qantas Points when you apply by 01 June 2023 and spend $5,000 on eligible purchases within 90 days of activation
  • 5.99% p.a. on balance transfers for the first 5 months, reverts to cash advance rate
  • Annual fee of $349
  • 20.24% p.a. on purchases
  • Minimum credit limit of $15,000
  • International travel insurance for trips up to 12 months
  • Earn 1.25 Awards point for every dollar you spend on your CommBank Diamond Awards Mastercard
  • Points cap of 1,000,000 points each year
  • Redeem points directly at Flight Centre for flights, hotels, holiday packages
  • Redeem points for store cards or gift offers including Apple, Panasonic, Morphy Richards, Dyson and more

Minimum criteria to apply for this card

  • Be over 18 years old

  • Good Credit and have not applied for multiple credit cards recently

  • Resident or citizen of Australia. Temporary residents are eligible.

  • You have your personal details ready to complete the online application

Pauline

Pauline is a personal finance expert at CreditCard.com.au, with 8 years in money, budgeting and property reporting under her belt. Pauline is passionate about seeing Aussies win by making their money – and their credit cards – work smarter, harder and bigger

Recently Asked Questions

Something you need to know about this card? Ask our credit card expert a question.

40 questions (showing the latest 10 Q&As)

DAPHNE IRENE WEBB

DAPHNE IRENE WEBB

22 February 2024
I have a Commonwealth Mastercard Diamond Awards is it going to be discontinued.
    Pauline - CreditCard.com.au

    Pauline

    22 February 2024
    Hi Daphne, CommBank haven't been very forthcoming with what will happen to their "discontinued" cards yet. As soon as we find out we'll update our review accordingly. Thanks Daphne!
michael

michael

16 February 2024
hi Does the card cover rental vehicle excess in new zealand and how much cover
    Pauline - CreditCard.com.au

    Pauline

    21 February 2024
    Hi Michael, the CommBank Diamond Awards card is discontinued, so you won't be able to apply for it. You can look at other cards with travel insurance to find one with rental vehicle excess, but only a few offer it outside of Australia.
Bob

Bob

20 December 2023
I have a diamonds award credit card. Has the 55 days free credit been deleted from this card - I notice my statements include debits up until most recent dates
    Pauline - CreditCard.com.au

    Pauline

    1 January 2024
    Hi Bob, unfortunately, this card is no longer available. The most recent data we have, up until its discontinuation in June 2023, indicates an interest free period of up to 55 days. As it's no longer offered, I recommend reaching out to CBA directly at 13 2221 for any details regarding this card.
John Hardie

John Hardie

10 December 2023
As a current holder of a diamond awards credit card I would like to know how long my card will be operational and what will be my options in future.
    Pauline - CreditCard.com.au

    Pauline

    12 December 2023
    Hi John, you’re actually on Creditcard.com.au, Australia’s leading credit card comparison site. CBA hasn't given us any information about their plans with these cards. I suggest calling CBA directly at 13 2221 for information about their Diamond Awards card and what options they have available for you.
Ronald Wayne Davidson

Ronald Wayne Davidson

5 December 2023
Recently we terminated our Qantas frequent flyer program. Our question is, what happens to all our future reward points..
    Pauline - CreditCard.com.au

    Pauline

    6 December 2023
    Hi Ronald, if you cancelled your Frequent Flyer membership, Qantas says you forfeit all your points and any future points (until you sign up again). You can read more on the Qantas website here. Thanks Ronald!
Patrick

Patrick

16 October 2023
We are holders of a Diamond Award Credit Card, and would like to know what or if there are any fees attached to this card?
    Pauline - CreditCard.com.au

    Pauline

    17 October 2023
    Hi Patrick. based on the most recent information available before the CommBank Diamond Awards credit card was discontinued, it had a $349 annual fee, a purchase interest rate of 20.24% p.a., a cash advance rate and balance transfer revert rate of 21.24% p.a., a 3% foreign transaction fee, and a cash advance fee of $4 or 3% of the transaction amount, whichever is greater.
Mal

Mal

6 September 2023
If the Diamond card is discontinued why did you send me a new Diamond card which goes from July 2023 to August 2026???
    Pauline - CreditCard.com.au

    Pauline

    8 September 2023
    Hi Mal, you’ve actually reached Australia’s top leading credit card comparison site, Creditcard.com.au. You can call CBA directly at 13 2221.
Alex

Alex

5 September 2023
does this card pay points for ATO payments?
    Pauline - CreditCard.com.au

    Pauline

    6 September 2023
    Hi Alex, the Commonwealth Bank Diamond Awards card is no longer available for application since June 2023 and unfortunately, we can’t find information on whether or not points can be earned for ATO payments. If you currently have this card, I suggest calling CBA directly at 13 2221 for information. Alternatively, you can view a range of credit cards that lets you earn rewards on your ATO payments.
Julie-Ann DICKSON

Julie-Ann DICKSON

20 July 2023
what are "eligible purchases" for the Bonus after spending $5000 within the first 90 days of activation
    Pauline - CreditCard.com.au

    Pauline

    21 July 2023
    Hi Julie-Ann, the CommBank Diamonds Award card has already been discontinued early this year but upon checking, CommBank (and any other card issuers) don’t publish a list of what is considered as eligible. But usually, these are your day to day transactions like paying for your favourite meal at a restaurant, your pet’s vet bill, groceries, car’s petrol, etc.
MRS BELINDER SIDHU

MRS BELINDER SIDHU

14 July 2023
I have award points on my card for 213.088Where am I able to spend this ?
john Stothard

john Stothard

17 April 2023
can my diamond awards card cover any car rental insurance in Australia
    Pauline - CreditCard.com.au

    Pauline

    18 April 2023
    Hi John, unfortunately, the car rental excess insurance coverage provided by the Commonwealth Bank Diamond Awards card is only applicable for international travel or trips outside of Australia. However, you can explore other insurance options for coverage within the country, such as Rentalcover.com and Car hire excess. Hope this helps!
Sachindra Deo Maharaj

Sachindra Deo Maharaj

21 March 2023
what is the car rental insurance cover
    Pauline - CreditCard.com.au

    Pauline

    21 March 2023
    Hi Sachindra, this credit card’s complimentary insurance includes a Rental Vehicle Insurance Excess which can cover the liability cost during your period of cover, if the rental car is damaged or stolen while in your possession. You can review their PDS for the full details of the coverage. Hope this helps.
Michael TAYLOR

Michael TAYLOR

7 December 2022
Can someone please call me re a query I have to do regarding an item I purchased using my CBA Daimond Mastercard? My number is 0408 819751. Please leave a message and I will return call as I get a lot of scam calls and will only answer calls from known numbers. Alternatively email me on [email protected] and advise time you will call and I will ensure I answer any calls at that time. Thank you.
    Pauline - CreditCard.com.au

    Pauline

    8 December 2022
    Hi Michael, thanks for your message. However, you’ve actually landed on Creditcard.com.au. I suggest reaching out to CommBank directly at 13 2221 or using the NetBank app chat feature for assistance with your account.
David Stephen

David Stephen

5 December 2022
I am traveling to Europe with my 22 year old son at the end of this week. Is he covered by the travel insurance on my card?
    Pauline - CreditCard.com.au

    Pauline

    5 December 2022
    Hi David, provided you've activated the insurance within the CBA App, the official documentation states "A cardholder’s family will also be eligible for this cover at no extra cost, provided they travel with the cardholder for the entire journey." Have a great time in Europe!
Frank Hollingsworth

Frank Hollingsworth

11 November 2022
How to access the Domestic travel insurance details.?
    Pauline - CreditCard.com.au

    Pauline

    14 November 2022
    Hi Frank, indeed travel insurance is included with the Commonwealth Bank Diamond Awards card. You just need to activate this for each trip to get comprehensive coverage. To activate, you can log in to NetBank, to your CommBank app, or call CoverMore at 1300 467 951 before your trip.
Sue Boehling

Sue Boehling

22 September 2022
Much the same as Pushpa. I tried to do my Complimentary International travel insurance on line thru the banks link page to Covermore...repeatedly..it does not work..it is a broken link..I went to Commbank, they said call Covermore. I repeatedly tried for days ...on hold for 45 minutes at a time.So, my question..is it really a valid free insurance policy...??? I am inclined to buy the Cover elsewhere.🙋👋💐
    Pauline - CreditCard.com.au

    Pauline

    23 September 2022
    Hi Sue, I checked CommBank Diamond Awards card’s terms and it states that travel insurance is included as one of its features. It is a genuine insurance policy, although we always recommend checking the terms because it may not be as comprehensive as third party travel insurance. I’m sorry you weren’t able to get through to the right companies. Unfortunately it’s not something we can help with directly since we only compare providers. You likely have to activate it for every trip in order to have the comprehensive level of coverage, via the CommBank app or by trying CoverMore again on 1300 467 951. You can also check their official credit card insurance T&Cs PDF for further information. I hope you get it sorted Sue!
Rob

Rob

30 March 2022
My daughter is travelling overseas. I have applied for an addtional credit card in her name against my credit card account. (Diamond). If I pay for her flights on my card, is she eligible for travel insurance. I need to pay for the flights today and her card will only arrive in 7 working days.
    Pauline - CreditCard.com.au

    Pauline

    31 March 2022
    Hi Rob, it’s a tricky area so it would be best to call CBA on 1300 467 951 to discuss this policy. Digging through the PDS suggests that the cover is only available to the “cardholder” which is why a CBA/Cover-More representative will be able to help you further.
allan wightley

allan wightley

9 February 2022
how to stop automatic withdrawals from my vis diamond awards visa credit card
    Pauline - CreditCard.com.au

    Pauline

    10 February 2022
    Hi Allan, you actually have reached Creditcard.com.au, Australia’s leading credit card comparison and information site. You’re best to reach out to CommBank directly on 13 2221 to check your options on how to stop automatic withdrawals.
Pushpa Thind

Pushpa Thind

8 November 2021
Looking for international travel insurance - tra. velling to Los Angeles ,usa for 23 days to visit family I called & was put on hold for 30 mins
    Pauline - CreditCard.com.au

    Pauline

    9 November 2021
    Hi Pushpa, I’m sorry to hear about your experience with their phone support. Just to be clear, you’re on the CreditCard.com.au site and not Commonwealth Bank. We checked and can see that international travel insurance is included with the Diamonds Awards credit card. Please note though that you need to activate your travel insurance policy to receive comprehensive cover in NetBank, via your CommBank app, or contact the bank directly via their different options. Have a great trip!
Mark Niel Sadural

Mark Niel Sadural

2 September 2021
Is there security or insurance cover incase the credit card money is stolen by scammer/Fraud?
    Roland B Bleyer - CreditCard.com.au Founder

    Roland

    3 September 2021
    Hi Mark Niel, we checked in on the Diamond Awards credit card insurance coverage, it does have a Security Protection that detects abnormal spending habits and protects against fraud or unauthorised transactions.

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