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CUA Platinum Credit Card

3 reviews
points over 12 months Calculate your savings icon

Earn rate per $1

1 point
16.77% Complete (success)
CUA Life Rich Rewards

Bonus points

N/A
% Complete (success)

Annual fee

$0 first year
0% Complete (success)
then $149

Pros

No annual fee for the first year

0% on balance transfers for the first 13 months

9 free extra card holders means lots of extra points earning across the family

Good flexibility on flight options

Points can be used to reduce your balance or pay annual fee

Cons

High $149 annual fee after the first year

CUA Platinum Credit Card

Be rewarded for every dollar you spend and enjoy no annual fee for the first year. An ideal choice if you are looking for a Platinum Card with balance transfer facilities, the CUA Platinum Credit Card is currently offering 0% p.a. on transferred balances for the first 13 months. The annual fee is waived the first year – $149 thereafter. If you are looking for rewards, the CUA Platinum Credit Card has it covered. You will earn 1 point for each dollar you spend, and points can be redeemed on more than 300 items. You can also choose from a range of electronic items, shopping vouchers for leading retailers, and cashback. Choosing the CUA Platinum Credit Card, you can also benefit from up to 55 days interest free on purchases, no price guarantee, purchase protection, up to 9 additional cardholders (no charge) and 24/7 Platinum concierge.

Key features

  • Annual fee is waived the first year. Second year on wards the annual fee is $149.
  • 0% p.a. on balance transfers for the first 13 months
  • Earn 1 CUA Life Rich Rewards point per $1 spent on MasterCard
  • International travel insurance
  • Purchase cover insurance
  • Platinum concierge
  • Up to 9 free additional card holders
100% of customers who have rated this card would recommend it
  • Rates
    56%
  • Fees
    82%
  • Rewards
    78%
  • Customer Service
    74%
  • Value
    72%
Overall user rating 72%
3 reviews

70% Gayle Franks

I recently got this card for the balance transfer offer. I wanted longer to pay off the transferred balance and this was a great offer. The other reason I chose this card was for the rewards points. I have been earning quite a few points and look forward to spending them.

Recommends this card

Interest Rates
Purchase rate 19.99% p.a.
Cash advance rate 21.74% p.a.
Interest free on purchases up to 55 days
Balance Transfer
Balance transfer rate 0% p.a. for 13 months
Balance transfer fee No fee
Balance transfer revert rate 21.74% p.a.
Balance transfer limit 80% of your approved new credit limit
Balance transfer from personal loan No
Banks you can't balance transfer from CUA
Credit limits
Minimum credit limit $5,000
Maximum credit limit N/A
Fees & repayments
Annual fee $149 p.a.
Annual fee first year $0
Additional cardholder fee Up to 9 at no extra cost
Cash advance fee 2%
Foreign transaction fee 3.4%
Minimum repayment 3%
Late payment fee $12.50
Credit card type Mastercard
Rewards program
Rewards program CUA Life Rich Rewards CUA Life Rich Rewards
Annual points cap uncapped
Bonus points spend criteria N/A
Earning points with this card
CUA Life Rich points 1 point per $1 spent
Overseas earn rate same as standard earn rate
Points cap per month N/A
Complimentary insurance
Overseas travel insurance yes - up to months
Flight inconvenience insurance No
Transport accident cover No
Smartphone screen insurance No
Purchase protection insurance Yes
Extended warranty insurance No
Rental vehicle excess cover No
Extras
Eligible with Apple Pay and Google Pay

The CUA Platinum Credit Card

A flexible option for cardholders looking to earn rewards on their everyday purchases, the CUA Platinum Credit Card offers a choice of reward options on the CUA Life Rich Rewards program. As a platinum card, it also provides a number of platinum perks, such as complimentary overseas travel insurance, no annual fee for the first year, and 0% p.a. on balance transfers for 13 months.

What we love...

While it may offer a few nice perks, the CUA Platinum Credit Card is a rewards card above all. As a cardholder, you will earn 1 CUA Life Rich Rewards point for every $1 dollar you spend on purchases on the card, capped at 100,000 points per year. As long as you remain a CUA Platinum Credit Card holder – and your account remains in good standing – your points will never expire.

So, what can you spend those points on? The CUA Life Rich Rewards program is pretty flexible, allowing users to choose from a range of rewards points redemption options through the program’s easy-to-use online store, with the option to redeem points for merchandise such as toys and tech, appliances and homewares, or on gift cards.

Alternatively, users can access the program’s full-service travel website, Redeem4Travel to redeem points for travel. CUA Life Rich Rewards points can be used to book and pay for flights, accommodation, tours, activities, car hire and more – and if you don’t have enough points in your account, you can use Points plus Pay to cover your travel selection.

Why choose the CUA Platinum Credit Card over other platinum rewards cards? Well, one reason to choose this card could be for its introductory offers. First up, the card has no annual fee for the first year. That means new cardholders can earn rewards and enjoy all the extras offered on the card while paying zip in annual fees in the first year.

Secondly, the card’s balance transfer offer. New cardholders can take advantage of 0% p.a. on balance transfers for 13 months, with no balance transfer fee. This could provide a great way for cardholders to clear their credit card debt while paying no interest and no annual fee. Take note, you may transfer up to 80% of your credit limit from non-CUA issued credit cards.

What’s not so great...

As with most platinum rewards cards, the CUA Platinum Credit Card’s standard annual fee is sizable. But as long as you avoid interest – both the purchase rate and cash advance rate on this card is high – and you get more back in rewards and features, that annual fee may worthwhile for you as a cardholder.

Why should you choose this card?

If earning points is your thing, the CUA Platinum Credit Card may just be for you. You can earn points on most purchases, to then spend as you like within the CUA Life Rich Rewards program. As we mentioned earlier, there are some platinum perks also offered, which could help to make this card even more appealing.

You could benefit from complimentary international travel insurance and transit accident insurance, while also taking advantage of purchase protection insurance, providing cover for loss, theft or accidental damage on eligible items purchased on your card within 90 days. The card also offers the services of a personal concierge via Mastercard Concierge.

If you’re looking for added functionality, you can sync your card with your device to use Google Pay and Apple Pay. And, if you want to keep interest costs low, you can take advantage of up to 55 days interest free on purchases as long as you pay off your balance by the due date in the previous month. There is no interest free period on cash advances or balance transfers.

Overall Rating

Offering an easy way to earn points on a flexible rewards program, the CUA Platinum Credit Card also provides extras in the form of complimentary insurance cover, no annual fee for the first year, and 0% p.a. on balance transfers for 13 months.

11 questions (showing the latest 10 Q&As)

Jo Fazio

Jo Fazio

21 July 2019
Hi, I have just made some accommodation payments(over $500.00) for my stay in the USA using my platinum credit card. To access the travel insurance, is there anything I need to do? Or is it automatic, if so, do I receive a cover number? Tried going to page 42 as suggested by you, however page was not able to load. Thanks in advance.
    Roland B Bleyer - CreditCard.com.au Founder

    Roland

    23 July 2019
    Hi Jo, You can check out all the details here: https://www.cua.com.au/__data/assets/pdf_file/0017/27152/RC00690_Platinum-Credit-Card-Terms-and-Conditions-for-Other-Benefits_190614_WEB.pdf. From the terms themselves 1. Who is eligible? A cardholder is eligible for this International Travel Insurance when they meet all of the following eligibility criteria: a] the cardholder’s travel is for no more than four (4), consecutive months; and, b] before leaving Australia the cardholder charges a minimum of five hundred dollars ($500) in prepaid: • transport costs (including travel by air, rail, road or watercraft; and/or • accommodation costs; and/or • organised land tour costs, to the accountholder’s card account. From what you are saying you sound all good.
Karen Stallan

Karen Stallan

14 June 2018
if I pay your airfare for overseas travel with my platinum credit card, am I then automatically covered for travel insurance and if so have you a pdf on what it actually covers you for
Tony Oliveira

Tony Oliveira

26 December 2017
When does the interest free period starts
    Roland B Bleyer - CreditCard.com.au Founder

    Roland

    28 December 2017
    Hi Tony, for the balance transfer, this would start soon after card activation. For the up to 55 days interest free on purchases, this will depend on your billing cycle. You would need to contact the bank or review your billing statement for this information. You only receive interest free days on purchases if you pay off your balance in full in the previous period and do not have a balance transfer active.
May Rangeard

May Rangeard

23 May 2017
Can CUA Platinum rewards points be redeemed for Qantas points
    Roland B Bleyer - CreditCard.com.au Founder

    Roland

    24 May 2017
    Hi May, you cannot transfer points directly to Qantas. Though you can use your CUA Life Rich Rewards points to book and pay for flights, accommodation, tours, activities, car hire and more.
JAMES FULLER

JAMES FULLER

5 May 2017
Are payment of council rates and water bills included for reward points ??
    Roland B Bleyer - CreditCard.com.au Founder

    Roland

    8 May 2017
    Hi James, took me a while to find this. You will not earn Rewards Points on interest charges; government charges (other than GST payable in connection with the purchase of goods or services on which you earn Rewards Points); bank fees and charges; all purchases for gaming or gambling transactions including gambling chip purchases and online gambling purchases; cash advances; balance transfers; card account adjustments resulting from disputed transactions (e.g. transactions that are fraudulent or involve an abuse of your Card Account); and any other transactions which, from time to time, may be excluded by us.I cannot see anything related to rates or water bills, excluding them from points earning. Though they do have a clause where they can exclude anything they want. https://www.cua.com.au/__data/assets/pdf_file/0017/27152/RC00690_Platinum-Credit-Card-Terms-and-Conditions-for-Other-Benefits_170328.pdf
Margaret Allan

Margaret Allan

1 December 2016
1. Is the rewards system linked to any frequent flyer program2. Regarding international travel insurance - do you have premium cover - including repatriation to home? What if you have a preexisting condition - what happens with that.?
Ron

Ron

14 December 2015
Hi , could you please send me details of travel insurance now that I have the platimum mastercard.
    Roland B Bleyer - CreditCard.com.au Founder

    Roland

    15 December 2015
    Hi Ron - I have been struggling to find out the full details on this. From what I can find, to get further details you need to log into https://www.cardservicesdirect.com.au.Complimentary Insurance is provided automatically to cardholders under a master agreement between Zurich Australian Insurance Limited ABN 13 000 296 640, AFSL No. 232507 and Citigroup Pty Limited, and is subject to Terms and Conditions and exclusions available at www.cardservicesdirect.com.au
Marcio

Marcio

9 August 2015
Hi we currently have Cua platinum card and looking to link it to Virgin or velocity miles accumulation...how is this done?
    Roland B Bleyer - CreditCard.com.au Founder

    Roland

    10 August 2015
    Hi Marcio - Give CUA Customer service a call and they will sort you out - call 133 282 between 8:00am - 8:00pm (AEST) Monday to Friday or 8:00am - 4:00pm (AEST) Saturday and Sunday, or visit your local CUA branch.
matty

matty

11 March 2013
how much is the lost card replacement fee?
    Roland B Bleyer - CreditCard.com.au Founder

    Roland

    12 March 2013
    Hi Matty, the card replacement fee is $40, when you lose your card overseas. You can see the full schedule of CUA fees in this document.
Stephanie Kaylock

Stephanie Kaylock

4 March 2013
whats the criteria for additional cardholders?
    Roland B Bleyer - CreditCard.com.au Founder

    Roland

    5 March 2013
    Hi Stephen, additional cardholders are subject to approval by CUA, and must be over the age of 18. At the moment you are allowed up to four additional cardholders with this credit card, but you would be liable for any transactions carried out by them.
Rodney

Rodney

28 February 2013
Does I reward point equal 1 Qantas FF point ?
    Roland B Bleyer - CreditCard.com.au Founder

    Roland

    1 March 2013
    Hi Rodney, with this card you can convert reward points to Velocity or Kris Flyer points, but not Qantas. You can use your CUA rewards points with 11 different airlines though, which does include Qantas. Hope that helps.
  • Be over 18 years old
  • Good credit and not applied for multiple credit cards recently
  • Resident or citizen of Australia
  • You have your personal details ready to complete the online application
CUA Platinum Credit Card
CUA Platinum Credit Card

CUA Credit Cards

CUA Platinum Credit Card

Updated 18 June 2019

Points Earn Rate (per $1 spent)

1

point

CUA Life Rich

Rewards Program

CUA Life Rich Rewards

Bonus Points

N/A

0 points over 12 months spend

My monthly card spend

Pros and cons

  • No annual fee for the first year
  • 0% on balance transfers for the first 13 months
  • 9 free extra card holders means lots of extra points earning across the family
  • Good flexibility on flight options
  • Points can be used to reduce your balance or pay annual fee

  • High $149 annual fee after the first year

Creditcard.com.au review

Editor Review

The CUA Platinum Credit Card

A flexible option for cardholders looking to earn rewards on their everyday purchases, the CUA Platinum Credit Card offers a choice of reward options on the CUA Life Rich Rewards program. As a platinum card, it also provides a number of platinum perks, such as complimentary overseas travel insurance, no annual fee for the first year, and 0% p.a. on balance transfers for 13 months.

What we love...

While it may offer a few nice perks, the CUA Platinum Credit Card is a rewards card above all. As a cardholder, you will earn 1 CUA Life Rich Rewards point for every $1 dollar you spend on purchases on the card, capped at 100,000 points per year. As long as you remain a CUA Platinum Credit Card holder – and your account remains in good standing – your points will never expire.

So, what can you spend those points on? The CUA Life Rich Rewards program is pretty flexible, allowing users to choose from a range of rewards points redemption options through the program’s easy-to-use online store, with the option to redeem points for merchandise such as toys and tech, appliances and homewares, or on gift cards.

Alternatively, users can access the program’s full-service travel website, Redeem4Travel to redeem points for travel. CUA Life Rich Rewards points can be used to book and pay for flights, accommodation, tours, activities, car hire and more – and if you don’t have enough points in your account, you can use Points plus Pay to cover your travel selection.

Why choose the CUA Platinum Credit Card over other platinum rewards cards? Well, one reason to choose this card could be for its introductory offers. First up, the card has no annual fee for the first year. That means new cardholders can earn rewards and enjoy all the extras offered on the card while paying zip in annual fees in the first year.

Secondly, the card’s balance transfer offer. New cardholders can take advantage of 0% p.a. on balance transfers for 13 months, with no balance transfer fee. This could provide a great way for cardholders to clear their credit card debt while paying no interest and no annual fee. Take note, you may transfer up to 80% of your credit limit from non-CUA issued credit cards.

What’s not so great...

As with most platinum rewards cards, the CUA Platinum Credit Card’s standard annual fee is sizable. But as long as you avoid interest – both the purchase rate and cash advance rate on this card is high – and you get more back in rewards and features, that annual fee may worthwhile for you as a cardholder.

Why should you choose this card?

If earning points is your thing, the CUA Platinum Credit Card may just be for you. You can earn points on most purchases, to then spend as you like within the CUA Life Rich Rewards program. As we mentioned earlier, there are some platinum perks also offered, which could help to make this card even more appealing.

You could benefit from complimentary international travel insurance and transit accident insurance, while also taking advantage of purchase protection insurance, providing cover for loss, theft or accidental damage on eligible items purchased on your card within 90 days. The card also offers the services of a personal concierge via Mastercard Concierge.

If you’re looking for added functionality, you can sync your card with your device to use Google Pay and Apple Pay. And, if you want to keep interest costs low, you can take advantage of up to 55 days interest free on purchases as long as you pay off your balance by the due date in the previous month. There is no interest free period on cash advances or balance transfers.

Overall Rating

Offering an easy way to earn points on a flexible rewards program, the CUA Platinum Credit Card also provides extras in the form of complimentary insurance cover, no annual fee for the first year, and 0% p.a. on balance transfers for 13 months.

User reviews

CUA Platinum Credit Card ( based on 3 Creditcard.com.au user reviews )

72% rating based on 3 reviews

Rates
Fees
Rewards
Customer Service
Value
70%

Gayle Franks

28 January 2013

I recently got this card for the balance transfer offer. I wanted longer to pay off the transferred balance and this was a great offer. The other reason I chose this card was for the rewards points. I have been earning quite a few points and look forward to spending them.

Recommends this card

Rates and fees

Interest rates

Purchase rate 19.99% p.a.

Cash advance rate 21.74% p.a.

Interest free on purchases up to 55 days

Balance transfer

Balance transfer rate 0% p.a. for 13 months

Balance transfer revert rate 21.74% p.a.

Balance transfer from personal loan No

Balance transfer fee No fee.

Balance transfer limit 80% of approved credit limit

Banks you can't balance transfer from CUA

Credit limits

Minimum credit limt $5,000

Maximum credit limit N/A

Fees & repayments

Annual fee $149 p.a.

Additional card holder fee Up to 9 at no extra cost

Foreign transaction fee 3.4%

Minimum repayment 3%

Annual fee the first year $0

Cash advance fee 2%

Late payment fee $12.50

Rewards and points

Rewards program

Rewards Program CUA Life Rich Rewards CUA Life Rich Rewards

Bonus points N/A

Annual points cap uncapped

Bonus points spend criteria N/A

Earning points with this card

CUA Life Rich pointsCUA Life Rich points 1 point per $1 spent

Points cap per month N/A

Overseas earn rateOverseas earn rate same as standard earn rate

Additional features

Complimentary insurance

Overseas travel insurance yes

Flight inconvenience insurance No

Transport accident cover No

Smartphone screen insurance No

Purchase protection insurance Yes

Extended warranty insurance No

Rental vehicle excess cover No

Extras

Eligible with Apple Pay and Google Pay

Overview

CUA Platinum Credit Card

Be rewarded for every dollar you spend and enjoy no annual fee for the first year. An ideal choice if you are looking for a Platinum Card with balance transfer facilities, the CUA Platinum Credit Card is currently offering 0% p.a. on transferred balances for the first 13 months. The annual fee is waived the first year – $149 thereafter. If you are looking for rewards, the CUA Platinum Credit Card has it covered. You will earn 1 point for each dollar you spend, and points can be redeemed on more than 300 items. You can also choose from a range of electronic items, shopping vouchers for leading retailers, and cashback. Choosing the CUA Platinum Credit Card, you can also benefit from up to 55 days interest free on purchases, no price guarantee, purchase protection, up to 9 additional cardholders (no charge) and 24/7 Platinum concierge.

Key features

  • Annual fee is waived the first year. Second year on wards the annual fee is $149.
  • 0% p.a. on balance transfers for the first 13 months
  • Earn 1 CUA Life Rich Rewards point per $1 spent on MasterCard
  • International travel insurance
  • Purchase cover insurance
  • Platinum concierge
  • Up to 9 free additional card holders

Minimum criteria to apply for this card

  • Be over 18 years old

  • Good Credit and have not applied for multiple credit cards recently

  • Resident or citizen of Australia

  • You have your personal details ready to complete the online application

Roland B Bleyer

Roland B Bleyer founded Creditcard.com.au in 2005 and has extensive knowledge about credit cards. He personally answers all questions and write the editor reviews for each card here. Always keen to share his passion to educate consumers and help you select better suited credit cards.

Recently Asked Questions

Something you need to know about this card? Ask a our credit card expert a question.

11 questions (showing the latest 10 Q&As)

Jo Fazio

Jo Fazio

21 July 2019
Hi, I have just made some accommodation payments(over $500.00) for my stay in the USA using my platinum credit card. To access the travel insurance, is there anything I need to do? Or is it automatic, if so, do I receive a cover number? Tried going to page 42 as suggested by you, however page was not able to load. Thanks in advance.
    Roland B Bleyer - CreditCard.com.au Founder

    Roland

    23 July 2019
    Hi Jo, You can check out all the details here: https://www.cua.com.au/__data/assets/pdf_file/0017/27152/RC00690_Platinum-Credit-Card-Terms-and-Conditions-for-Other-Benefits_190614_WEB.pdf. From the terms themselves 1. Who is eligible? A cardholder is eligible for this International Travel Insurance when they meet all of the following eligibility criteria: a] the cardholder’s travel is for no more than four (4), consecutive months; and, b] before leaving Australia the cardholder charges a minimum of five hundred dollars ($500) in prepaid: • transport costs (including travel by air, rail, road or watercraft; and/or • accommodation costs; and/or • organised land tour costs, to the accountholder’s card account. From what you are saying you sound all good.
Karen Stallan

Karen Stallan

14 June 2018
if I pay your airfare for overseas travel with my platinum credit card, am I then automatically covered for travel insurance and if so have you a pdf on what it actually covers you for
Tony Oliveira

Tony Oliveira

26 December 2017
When does the interest free period starts
    Roland B Bleyer - CreditCard.com.au Founder

    Roland

    28 December 2017
    Hi Tony, for the balance transfer, this would start soon after card activation. For the up to 55 days interest free on purchases, this will depend on your billing cycle. You would need to contact the bank or review your billing statement for this information. You only receive interest free days on purchases if you pay off your balance in full in the previous period and do not have a balance transfer active.
May Rangeard

May Rangeard

23 May 2017
Can CUA Platinum rewards points be redeemed for Qantas points
    Roland B Bleyer - CreditCard.com.au Founder

    Roland

    24 May 2017
    Hi May, you cannot transfer points directly to Qantas. Though you can use your CUA Life Rich Rewards points to book and pay for flights, accommodation, tours, activities, car hire and more.
JAMES FULLER

JAMES FULLER

5 May 2017
Are payment of council rates and water bills included for reward points ??
    Roland B Bleyer - CreditCard.com.au Founder

    Roland

    8 May 2017
    Hi James, took me a while to find this. You will not earn Rewards Points on interest charges; government charges (other than GST payable in connection with the purchase of goods or services on which you earn Rewards Points); bank fees and charges; all purchases for gaming or gambling transactions including gambling chip purchases and online gambling purchases; cash advances; balance transfers; card account adjustments resulting from disputed transactions (e.g. transactions that are fraudulent or involve an abuse of your Card Account); and any other transactions which, from time to time, may be excluded by us.I cannot see anything related to rates or water bills, excluding them from points earning. Though they do have a clause where they can exclude anything they want. https://www.cua.com.au/__data/assets/pdf_file/0017/27152/RC00690_Platinum-Credit-Card-Terms-and-Conditions-for-Other-Benefits_170328.pdf
Margaret Allan

Margaret Allan

1 December 2016
1. Is the rewards system linked to any frequent flyer program2. Regarding international travel insurance - do you have premium cover - including repatriation to home? What if you have a preexisting condition - what happens with that.?
Ron

Ron

14 December 2015
Hi , could you please send me details of travel insurance now that I have the platimum mastercard.
    Roland B Bleyer - CreditCard.com.au Founder

    Roland

    15 December 2015
    Hi Ron - I have been struggling to find out the full details on this. From what I can find, to get further details you need to log into https://www.cardservicesdirect.com.au.Complimentary Insurance is provided automatically to cardholders under a master agreement between Zurich Australian Insurance Limited ABN 13 000 296 640, AFSL No. 232507 and Citigroup Pty Limited, and is subject to Terms and Conditions and exclusions available at www.cardservicesdirect.com.au
Marcio

Marcio

9 August 2015
Hi we currently have Cua platinum card and looking to link it to Virgin or velocity miles accumulation...how is this done?
    Roland B Bleyer - CreditCard.com.au Founder

    Roland

    10 August 2015
    Hi Marcio - Give CUA Customer service a call and they will sort you out - call 133 282 between 8:00am - 8:00pm (AEST) Monday to Friday or 8:00am - 4:00pm (AEST) Saturday and Sunday, or visit your local CUA branch.
matty

matty

11 March 2013
how much is the lost card replacement fee?
    Roland B Bleyer - CreditCard.com.au Founder

    Roland

    12 March 2013
    Hi Matty, the card replacement fee is $40, when you lose your card overseas. You can see the full schedule of CUA fees in this document.
Stephanie Kaylock

Stephanie Kaylock

4 March 2013
whats the criteria for additional cardholders?
    Roland B Bleyer - CreditCard.com.au Founder

    Roland

    5 March 2013
    Hi Stephen, additional cardholders are subject to approval by CUA, and must be over the age of 18. At the moment you are allowed up to four additional cardholders with this credit card, but you would be liable for any transactions carried out by them.
Rodney

Rodney

28 February 2013
Does I reward point equal 1 Qantas FF point ?
    Roland B Bleyer - CreditCard.com.au Founder

    Roland

    1 March 2013
    Hi Rodney, with this card you can convert reward points to Velocity or Kris Flyer points, but not Qantas. You can use your CUA rewards points with 11 different airlines though, which does include Qantas. Hope that helps.

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